How Ordamo works, in six pages

Record a deposit and a balance

A deposit and a balance are two amounts on one order, each with its own date, rather than two documents. You set them the day the order is taken: what came in now, and what is still owed on delivery. The order carries both for the whole build, so at any point it can answer what is paid and what is left without anyone reconstructing it from a bank feed — and each amount mirrors into your income the moment it is marked paid.

Batch costs, and what they write

A batch is one production run: what you paid the workshop up front and on delivery, plus the freight, hardware and customs tagged to that run. When the batch is received, its total is split across the pieces the run produced in proportion to the estimates those lines already carried — not evenly per piece — and that per-piece figure is written onto the products the run made and, if you tick it, onto open order lines still carrying the old estimate. Every line is shown before anything is written, and orders already delivered are never repriced.

The customer's order page

Every order has a page the customer can open with a link, with no login and no app: what they ordered, what they have paid, what is still owed, the expected ready date and your payment details for the rest. It reads the same record you are working from, so it updates the moment you save and never needs to be re-sent. It shows the customer's own price and never your costs or your margin.

Import from a store export

Ordamo imports your store's own export file rather than connecting to the store: download the order file from Shopify, Etsy, WooCommerce or Tiendanube and load it, and the columns map themselves from the header spellings those exports use. Orders, customers, products, expenses and income can each be imported this way, from a store file or from a sheet you keep by hand. Loading the same file again does not create duplicates. There is no API integration and nothing updates by itself afterwards.

Team roles

Ordamo has three roles. The owner sees everything, including the numbers. Sales sells and talks to clients — orders, customers, the client price and the order page — and never sees your costs or your margin. Production sees costs, batches and production expenses, and never sees what the client was charged. The split is a permission matrix rather than a setting per screen, and an unknown or missing role is given nothing at all.

Export for your accountant

Orders, income and expenses each export to CSV from the screen you are looking at, filtered exactly as you have it filtered. The delimiter follows your workspace's number format — a comma where the decimal separator is a point, a semicolon where it is a comma — so Excel and Sheets open the file as columns instead of as one long string. The export is a read: nothing in your workspace changes, and you can take it whenever you want it rather than only on the way out.