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Jewellery commissions

The deposit bought the stone on Monday. The gold moved before the cast.

A commission is priced in a conversation and made against two costs that will not hold still. Ordamo holds the piece from the deposit to collection and shows what it earned at the metal price you actually paid, not the one you quoted at.

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Ordamo · Order #0412
Marta OyolaIn production
Deposit in · 3 Feb

+$2,340

60% of $3,900

Costs on this job

−$2,342

quoted at $2,090

Balance · due on collection, 24 Mar

+$1,560

pending

Real marginafter every invoice, not the one you quoted with$1,55840.0%
Engagement ring · 18k, 1.1ct centre stoneOrder total $3,900

It's for you if all four are true

A deposit now, the balance later

The deposit is not good faith — it is what buys the stone, and it is spent within the week.

Weeks between the sale and the delivery

Seven weeks, against a date that is usually somebody's proposal or wedding and cannot move.

A price agreed before the cost is known

You quote from a sketch. The metal is bought at the price on casting day, not on quoting day.

An order that started in a chat

Commissions arrive as a DM with a reference photo. No listing, no cart, no order number until you make one.

Where that margin came from

An engagement ring, quoted from a sketch and a budget. Seven weeks from the deposit to collection. The figures are invented; the shape is not.

Money in — $3,900 agreed

60% · To buy the stone, the same week$2,340
40% · The balance on collection$1,560
Still owed the day after the deposit lands$1,560

Money out — quoted at $2,090

The stone, bought on the deposit$1,150
Gold, at the price on casting day$712
Casting, setting and finishing$480
What it actually cost$2,342

The quote implied $1,810 (46.4%). The invoices left $1,558 (40.0%) — $252 less than the job was priced to earn. Seven weeks passed between the quote and the cast, and gold did not wait for them.

The three things people ask first

The gold price moved between the quote and the cast. Where does that show up?

On the piece. The cost carried on the order is what you expected to pay; when the metal is bought, that figure is replaced with what it cost and the order's margin moves with it. The price the customer agreed does not change — which is the point of seeing it: the next quote is written knowing what the last one really left you.

How much deposit should a commission carry?

Enough to cover what you have to buy before the balance arrives, which for a piece with a stone in it is usually most of the materials. People land on 50–60%, and the reason is not psychology: the deposit is spent in the first week and cannot also be the profit.

Can the customer see where their commission is without messaging me?

Yes. Every commission has a page they can open with a link: the deposit paid, the balance owed, the expected date, and your payment details for the rest. The same record you are working from, so it does not go stale while you are at the bench.

What it doesn't do

Named plainly, so you find out here rather than in week two.

No hallmarking or assay records

Ordamo holds the commission and its money. Assay submissions and certification paperwork are not in it.

No metal weight or stone inventory

Gold is a cost on a piece, not a stock of grams that depletes. No parcel of stones to draw down, no scrap to reconcile.

No repairs workflow

A repair can be an order like any other, but there is no intake ticket, no job envelope and no workshop queue built for them.

Ordamo. One order, from deposit to delivery

Built for orders that take weeks to deliver, start in a message and get paid in parts.

01

Add a customer and their order

Deposit taken, balance still owed, and the date you promised.

02

Send your customer their order page

One link that updates itself, instead of twenty messages.

03

Record what the batch cost

What a run really cost, over the pieces it produced. One button puts that on the products it made.

04

See what you actually made

Revenue, cost and margin per order. Money in, money out, cash on hand.

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How much deposit to charge on a made-to-order pieceRead the guide →

Not quite your work?

Ordamo is built by Marat and Nikolai in Buenos Aires, who run their own made-to-order furniture brand on it every day. If something here is wrong about your trade, write to marat@ordamo.app and it gets fixed.

Quote the next piece from what the last one really cost.

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