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Partial payments on custom orders, and the months an order spends partly paid

An invoice is partly paid until it closes. A custom order is partly paid for as long as it is being made. One is a step toward a document that gets marked paid and filed away; the other is a state the order lives in — for weeks, often months — with a balance, a ready date, and a customer who keeps wondering where things stand.

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What does a partly paid custom order look like?

The order carries the number from day one

What was paid and what is still owed are written onto the order the day it's taken — not reconstructed later from a payment history.

One figure, across every open order

The total outstanding across everything in production is a single number, not a sum you'd have to build by opening each order in turn.

One link, the same two figures

The customer's own order page shows what's been paid and what's still owed — the same two numbers you're looking at, not a status they have to ask you for.

Why doesn't an invoicing tool or a storefront handle this?

An invoicing tool can mark an invoice partly paid. It has nothing to say about the piece being made against that invoice — no ready date, no production status, no sense that the "partly paid" state has weeks left to run. A storefront's order tools are built the other way round: a partial payment gets recorded against an order that closes at checkout, which is exactly the moment a made-to-order piece hasn't started yet. Neither one models an order that stays open and partly paid on purpose, because neither one was built for something that takes weeks to deliver.

What Ordamo doesn't do

Named plainly, the way every feature page on this site names its own limits.

Ordamo doesn't invoice

There's no invoice document, no invoice numbering, no PDF to send. The order carries the figures; if you need an invoice, that's a separate step.

Ordamo doesn't chase

Nothing emails or texts a customer to ask for the balance. The order shows you it's due; asking is still something you do.

Ordamo doesn't collect payment automatically

Nothing charges a saved card and nothing runs a payment schedule with auto-charge on a date. A payment is recorded when it arrives, not taken on Ordamo's own schedule.

Questions people ask about partial payments

What is a partial payment on a custom order?+

It is a payment that covers part of the agreed price while the rest stays owed — usually a deposit up front and the balance on delivery. What makes it different from a partly paid invoice is time: the order goes on existing in that state for weeks or months while the piece is being made, instead of closing the moment the last payment lands.

How do I record a deposit and the balance against the same order?+

Both live on the order itself, with their dates: what has come in and what is still promised. They are written the day the order is taken rather than reconstructed later from a bank feed, so at any point the order can answer what is paid and what is left without anyone adding it up.

Can I see everything still owed across every open order?+

Yes. The orders list carries one pending total across everything open, so the answer to “how much is out there” is a number you read rather than a sum you build by opening each order in turn.

Does the customer see what they have paid and what is left?+

Yes. Every order has a page the customer can open with a link, and it shows what has been paid, what is still due and the expected ready date — the same figures you are looking at, and it names the state as partially paid rather than leaving them to work it out.

Does Ordamo take the payment?+

No. Your bank details or your own payment link sit on the customer's order page and the money moves between you and them directly; nothing is charged through Ordamo and no card is stored. When the payment arrives you mark the balance paid with one button on the order.

Does Ordamo chase the customer for the balance?+

Nothing is sent automatically. The order moves into a state that says it is time to ask, based on the ready date and your own threshold, and sending the message is one tap — but it is still you who sends it.

Read more on recording a deposit and a balance

Choosing between a deposit, staged payments, or full payment upfrontRead the guide →
How to record a deposit and a balance against the same orderRead the guide →

Ordamo. One order, from deposit to delivery

Built for orders that take weeks to deliver, start in a message and get paid in parts.

01

Add a customer and their order

Deposit taken, balance still owed, and the date you promised.

02

Send your customer their order page

One link that updates itself, instead of twenty messages.

03

Record what the batch cost

What a run really cost, over the pieces it produced. One button puts that on the products it made.

04

See what you actually made

Revenue, cost and margin per order. Money in, money out, cash on hand.

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Ordamo · Order #1042
Isabella RossiIn productionSent to the client · 3 views
Deposit in · 1 AugBatch B-07 cost · 22 AugBalance in · due 26 Sep+$1,660−$1,880+$1,925.60half of $3,320this order's sharepending
Real margin$1,44043.4%forecast until the balance is in
7 items · Larch Dining Table ×1 · Spindle Dining Chair ×6Subtotal$3,320Tax 8%$265.60Order total$3,585.60
Ordamo · Order #1042
Isabella RossiIn production
Deposit · 1 Aughalf of $3,320+$1,660
Batch B-07 · 22 Augthis order's share−$1,880
Balance · due 26 Seppending+$1,925.60
Real marginforecast until the balance is in$1,44043.4%
7 items · Larch Dining Table ×1 · Spindle Dining Chair ×6Sent to the client · 3 viewsSubtotal$3,320Tax 8%$265.60Order total$3,585.60

See the balance on every order, without opening one.

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$0 today · first charge after 14 days · cancel in one click